Part 7


37. What is the main purpose of the e-mail?

(A) To notify the supplier of a misdelivery of goods

(B) To complain about an error regarding the amount in the invoice

(C) To offer a partial refund for the damaged products

(D) To request an immediate exchange of merchandise

38. What does the e-mail imply?

(A) Only three weeks remain before the expiration date on the package.

(B) They have received defective products before.

(C) The office supply company has signed a long-term supply contract.

(D) Ms. Brock’s company does not intend to pay extra.